Thank you for visiting www.herstepcollection.com. We offer convenient shipping services to ensure your order arrives safely and on time. Here are our shipping details:
1. Shipping Area
We currently only offer shipping within Europe and do not support international shipping. We strive to cover as many countries and regions as possible.
2. Shipping Methods
We partner with several reliable shipping companies, including:
DHL
UPS
Hermes
GLS. These companies provide efficient courier services to ensure your shoes arrive safely and quickly.
3. Shipping Costs
Shipping costs will vary depending on your order amount and delivery region. Specific shipping costs will be displayed at checkout. We will do our best to provide you with reasonable shipping costs.
4. Shipping Time
Orders will be processed and shipped within 1 business day. Shipping time is typically 6 business days, depending on your location. We will provide tracking information via email after you place your order so you can keep track of your order status.
5. Order Tracking
Once your order ships, you will receive an email with a tracking number, which you can use to track your package through our shipping partner’s website.
6. Order Issues
If you encounter any problems during shipping (such as lost or delayed packages), please contact our customer service team as soon as possible. We are happy to assist you.
Thank you for choosing Her Step Collection to order women’s footwear! We look forward to providing you with excellent products and services.